Understanding Insurance

Useful guides to help guide you through the insurance process

Write to us

Please don’t send us anything by post at the moment, as this service may experience some delays. If you need to send us proof of

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Email us

Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also

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Call us

Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also

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Credit card cover

Someone’s got hold of your credit card? Don’t worry What it covers Your insurer will pay up to £500 for loss from fraudulent use of

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Subsidence

We understand that when land moves it can cause you problems. Our subsidence cover is here to help. What it covers The buildings are insured

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Falling trees cover

We’ll cover you against falling trees too What it covers The buildings are insured against loss or damage caused by falling trees and branches What

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