Understanding Insurance

Useful guides to help guide you through the insurance process

Windscreen Cover

Covering the cost of repairing or replacing your glass, less any excess What it covers The front windscreen, side, rear window and standard sunroof The

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Driving Abroad

Great news – you can take your vehicle abroad What it covers You and any named driver on your policy when using the vehicle within

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Write to us

Please don’t send us anything by post at the moment, as this service may experience some delays. If you need to send us proof of

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Email us

Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also

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Call us

Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also

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Credit card cover

Someone’s got hold of your credit card? Don’t worry What it covers Your insurer will pay up to £500 for loss from fraudulent use of

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