Understanding Insurance

Useful guides to help guide you through the insurance process


Our complaints process We aim to provide a high level of service to all of our Dial Direct customers to ensure minimum complaints but occasionally

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Bereavement Guide

We have created a useful guide to help you through the next steps​ We understand that losing someone is one of the most difficult times

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Windscreen Cover

Covering the cost of repairing or replacing your glass, less any excess What it covers The front windscreen, side, rear window and standard sunroof The

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Driving Abroad

Great news – you can take your vehicle abroad What it covers You and any named driver on your policy when using the vehicle within

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