Contact Us

Call us

Remember you can always log into My Account at a time to suit you You can view and download your policy documents and also make changes to your policy here.

Next Generation Text Relay

We welcome calls from the Next Generation Text Service. If you want to communicate with one of our representatives add 18001 before the number you require. For more information please click here.

Christmas Contact Hours

Please be aware that our Contact Centre’s opening hours over Christmas may differ. These are as follows:

24th December = 9am-5pm

25th December = Closed

26th December = Closed

27th December = 8am-9pm

28th December = 9am-5pm

29th December = 10am-4pm

30th December = 8am-9pm

31st December = 9am-5pm

1st January = Closed

New Quotes: 0344 871 1694

Customer Service: 0344 412 2137

Open Monday to Friday 8am-9pm; Saturday 9am-5pm; Sunday 10am-4pm


Claims Helpline: 0344 412 2142

RAC Breakdown: 0330 332 8471

Windscreen Repair: 0330 018 3243

Open 24 hours a day

New Quotes: 0330 018 1162

Customer Service: 0344 412 2135

Open Monday to Friday 8am-9pm; Saturday 9am-5pm; Sunday 10am-4pm


Claims Helpline: 0344 412 2142

RAC Breakdown: 0330 332 8471

Windscreen Repair: 0330 018 3243

Open 24 hours a day

New Quotes: 0344 209 0449

Customer Service: 0344 412 2138

Open Monday to Friday 8am-9pm; Saturday 9am-5pm; Sunday 10am-4pm


Claims Helpline: 0344 412 2143

Open 24 hours a day

We understand that losing someone is one of the most difficult times you’ll have to face.

If the person who has passed away is a customer of ours, please notify us as soon as possible by calling us on the number shown below:

Car Insurance: 0344 412 2137

Van Insurance: 0344 412 2135

Home Insurance: 0344 412 2138

We have also created a useful guide to help you through the next steps, along with a useful checklist for you to download if you wish. 

Click here for more information

Bereavement Checklist to see the checklist

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