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Please log in to ‘My Account’ in the first instance if you need to view or manage your policy. Our web chat team will also be available to help once you have logged in.
You can still contact us by phone, but there may be slightly longer waiting times than usual.
We welcome calls from the Relay UK Service. If you want to communicate with one of our representatives add 18001 before the number you require. Please be advised that there may be slighter longer waiting times than usual. For more information on Relay UK please click here.
New Quotes: 0344 871 1694
Customer Service: 0344 412 2137
Open Monday to Friday 8am-6pm; Saturday 9am-5pm; Sunday closed.
Claims Helpline: 0344 412 2142
RAC Breakdown: 0330 332 8471
Windscreen Repair: 0330 018 3243
Open 24 hours a day
New Quotes: 0330 018 1162
Customer Service: 0344 412 2135
Open Monday to Friday 8am-6pm; Saturday 9am-5pm; Sunday closed.
Claims Helpline: 0344 412 2142
RAC Breakdown: 0330 332 8471
Windscreen Repair: 0330 018 3243
Open 24 hours a day
Customer Service: 0344 412 2138
Open Monday to Friday 8am-6pm; Saturday 9am-5pm; Sunday closed.
Claims Helpline: 0344 412 2143
Open 24 hours a day
We understand that losing someone is one of the most difficult times you’ll have to face.
If the person who has passed away is a customer of ours, please notify us as soon as possible by calling us on the number shown below:
Car Insurance: 0344 412 2137
Van Insurance: 0344 412 2135
Home Insurance: 0344 412 2138
Open Monday to Friday 8am-6pm; Saturday 9am-5pm; Sunday closed.
We have also created a useful guide to help you through the next steps, along with a useful checklist for you to download if you wish.
Click here for more information
Bereavement Checklist to see the checklist