Should you wish to use an alternative means of communication, we are happy to correspond with you by email. Please email your queries,providing your full name, date of birth, post code and policy number to: firstname.lastname@example.org
Please note, your email will be passed onto the relevant department and they will aim to respond to you within 5 working days.
Don’t forget you can always log into your Self Service Centre at a time to suit you to make changes.
If you wish to complain about a product or service please click here take to complaints page.