Truly comprehensive insurance supported by outstanding customer service

Dial Direct is one of the UK’s largest insurance providers and we’ve helped more than 1 million customers with their insurance needs. We offer premium Car, Van and Home Insurance products which include a wide range of inclusive features and benefits, allowing customers to select a truly comprehensive insurance product that suits their needs and lifestyle.

Need to make a claim? Or have a question for us? Call our 24 hour UK claims helpline or dedicated Customer Service Team where our specialist representatives will be there to help you every step of the way.

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Why choose Dial Direct?

defaqto 5 star rating

Defaqto Five Star Rated insurance

Our Premier Car and Van Insurance products have been awarded a Defaqto 5 Star Rating

Panel of Insurers

A leading panel of insurers

Our panel is made up of a number of leading UK insurers so you can be confident that you are getting the right level of cover to suit your needs

24 hours a day

Dedicated 24/7 UK claims helpline

Open 24 hours a day, 7 days a week. If you need to speak to us about an accident or claim, our dedicated Claims Representatives are here to help you through the process.

UK based

UK based contact centre

Our dedicated Customer Service representatives are available 7 days a week to help with any question or query you may have.


Trusted, recommended products

87% of our Review Centre Users would recommend our Home and Car Insurance products, and 92% would recommend our Van Insurance product.

What our customers say about us


We are passionate about creating products and offering a service that is right for our customers. That’s why our Premier Car and Van Insurance products have been awarded a 5 Star Rating by Defaqto. Defaqto rate products from one to five stars, with five having the highest level of cover. If you want to read more about Defaqto you can visit their site by clicking here.

Self Service Centre

We know that you don’t want to be bombarded by your insurance company but we do understand that a high level of support is expected when you need us. That’s why we offer a 24/7 UK claims helpline where our experienced claims Representatives are available to help you. Our Customer Service Team are also on hand 7 days a week should you have any questions for us. 

But don’t take our word for it

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