We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available for vulnerable customers and those who don’t have access to online services.
If you need to check any details or make a change to your policy, please log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.
Dial Direct is one of the UK’s largest insurance providers and we’ve helped more than 1 million customers with their insurance needs. We offer premium Car, Van and Home Insurance products which include a wide range of inclusive features and benefits, allowing customers to select a truly comprehensive insurance product that suits their needs and lifestyle.
Need to make a claim? Or have a question for us? Call our 24 hour UK claims helpline or dedicated Customer Service Team where our specialist representatives will be there to help you every step of the way.
Our panel is made up of a number of leading UK insurers so you can be confident that you are getting the right level of cover to suit your needs.
Open 24 hours a day, 7 days a week. If you need to speak to us about an accident or claim, our dedicated Claims Representatives are here to help you through the process.
Our dedicated Customer Service representatives are available 7 days a week to help with any question or query you may have.