Covid-19: Customer Update

We’ve been experiencing a high volume of calls into our contact centre which may mean longer waiting times than usual. We ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your My Account. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal. To log in, please click here.

If you need to make a claim, please click here for more information.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Personal Accident Cover

Personal Accident Cover

Van Insurance

Personal Accident Cover is there to help ease the financial impact of injury should you be involved in an accident. The support we can offer is a cash sum linked to the severity of the injury, ranging from fractures to fatal injury.

Worst-case scenarios are difficult to think about but with Personal Accident Cover you can feel confident that we will help ease the financial impact of injury. The support we can offer is a cash sum linked to the severity of the injury, ranging from fractures to fatal injury. The impact of injuries on time can also be significant and our Personal Accident Cover compensates you for having to stay in hospital and attend outpatient care.

Sometimes accidents lead to legal proceedings as a way for one of the parties involved to claim damages as compensation from another party. Personal Accident Cover isn’t linked to these proceedings. If you are injured and eligible to claim, this insurance provides you with the financial support when you need it most, independently of a legal case verdict.

What it covers

Things to think about

The Personal Accident Cover policy documents contain the full terms, limitations and exclusions.

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Our Van Insurance product takes our customers’ needs into consideration, offering an impressive level of cover.