COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Personal Accident Cover

Personal Accident Cover

Van Insurance

Personal Accident Cover is there to help ease the financial impact of injury should you be involved in an accident. The support we can offer is a cash sum linked to the severity of the injury, ranging from fractures to fatal injury.

Worst-case scenarios are difficult to think about but with Personal Accident Cover you can feel confident that we will help ease the financial impact of injury. The support we can offer is a cash sum linked to the severity of the injury, ranging from fractures to fatal injury. The impact of injuries on time can also be significant and our Personal Accident Cover compensates you for having to stay in hospital and attend outpatient care.

Sometimes accidents lead to legal proceedings as a way for one of the parties involved to claim damages as compensation from another party. Personal Accident Cover isn’t linked to these proceedings. If you are injured and eligible to claim, this insurance provides you with the financial support when you need it most, independently of a legal case verdict.

What it covers

  • Cover for the main driver for accidents occurring inside and outside the vehicle anywhere in the world
  • Up to £30,000 financial support for the main driver following an accident
  • Up to £4,000 cover for fractures (up to £1,000 per fracture)
  • If an accident means you have to stay in hospital Personal Accident Cover gives you £50 per 24 hours, up to £4,000 per claim. This also extends to outpatient care with £50 per day, up to £300
  • Up to £750 cover for whiplash when diagnosed by a medical professional

Things to think about

  • Cover is provided for the main driver only. Cover is not available for injuries to passengers
  • Cover will not be provided for self-inflicted injuries, or injuries as a result of excess alcohol or drug use
  • To be eligible for Personal Accident Cover you need to be a permanent UK resident and aged between 18 and 69 when you take out a policy

The Personal Accident Cover policy documents contain the full terms, limitations and exclusions.

Need a Dial Direct Van Insurance Quote ?

Our Van Insurance product takes our customers’ needs into consideration, offering an impressive level of cover.

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