COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Tools & Van Contents Cover

Tools & Van Contents Cover

Van Insurance

Protect your investment with Dial Direct's Tools & Van Contents Cover.

Tools & Van Contents Cover is a cost-effective way of making sure that the tools and other contents in or on your van are insured against theft, malicious or accidental damage.

It is a common misconception that Tools & Van Contents Cover is only ideal for tradesmen within the building sector. We disagree with this and instead feel that Tools and Van Contents Cover is also ideal for a wide range of professions including photographers, mobile beauty therapists and plumbers who also carry expensive equipment necessary for their jobs. But that’s not all, Tools & Van Contents Cover is designed to cover equipment you have for hobbies from cycling and golf to scuba diving and kayaking.

All levels of cover come with up to £10,000 of additional expenses cover. This part of the cover can help you out with costs such as transporting your goods to their destination if your van is involved in an accident.

What it covers

  • Your choice of cover level up to £5,000 with only a £100 excess
  • Cover for accidental damage, malicious damage, theft or loss to tools and personal possessions in or on your vehicle
  • Up to £10,000 additional expenses cover
  • Making a claim under your Tools & Van Contents Cover won’t affect your van insurance No Claims Discount
  • Cover for hobby equipment such as bikes, kayaks, scuba gear, quadbikes, and golf clubs
  • Cover whilst in transit, loading, unloading or when parked stationary
  • Up to £500 cover for electrical equipment

Things to think about

  • An excess of £100 per claim is payable
  • For theft or attempted theft claims, forced entry must be visible on the vehicle
  • Up to £10,000 cover for additional expenses
  • If the lost or damaged property is not new a deduction will be made for wear, tear and depreciation.

There are some exclusions so please refer to the policy document for full benefits, terms, and limitations.

Need a Dial Direct Van Insurance Quote ?

Our Van Insurance product takes our customers’ needs into consideration, offering an impressive level of cover.

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