COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Understanding Insurance

Your guide to car insurance for older drivers

There are a range of different factors that can affect the price of your car insurance premium. These include your location, driving history, occupation, type of car, type of insurance and age.

Unfortunately for older drivers, it’s not quite as simple as the older you get, the cheaper insurance becomes. Especially for those in their 70s and above, the price of car insurance premiums can begin to rise as you get older. There is also some important information that older drivers should be aware of to make sure that you are getting the right cover.

Why is insurance more expensive for elderly drivers?

Car insurance premiums can begin to rise as you become older as insurance providers typically view elderly drivers as higher-risk individuals. Like the way in which drivers between the age of 17-25 are often charged more for insurance, so are elderly drivers.However, the level of risk attached to different ages will vary for different insurance providers so make sure you shop around for the best deal.

Do I have to inform my insurance provider if I retire?

Yes. You need to let your insurance provider know of any changes to your personal details that are listed on your insurance policy. If you don’t let them know of any personal changes such as retiring or changing address, then it could affect your ability to make a claim on that policy.

What is the maximum age to get insured?

Although there is not an official maximum age at which you cannot get insured, insurance providers will set their own age limits for which they are willing to offer car insurance. This limit will vary between insurance providers so make sure you check with your own individual insurance providers so that you can get covered.

If you’d like to know more about car insurance, we’ve written a handy guide to car insurance to explain it all.

Need a Dial Direct Car Insurance Quote ?

With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.

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