COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Emergency transport

Emergency Transport

Car Insurance

Let us help look after you and your passengers if you have an accident

What it covers

  • Up to £100 per person for alternative travel expenses for you and your passengers to reach your destination and/or: emergency overnight accommodation when an unplanned overnight stay is necessary

Things to think about

  • You'll need to pay for the accommodation and/or travelling expenses and forward receipts to your insurer to reimburse you
  • Cover is limited to £500 per claim
  • The cost of any drinks, meals, clothing etc. is not covered

Need a Dial Direct Car Insurance Quote ?

With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.

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