COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Keycare Cover

Keycare Cover

Car Insurance

£1000 of cover for your car, home and even your business premises keys.

Access to a national network of locksmiths, cover for keys that have been permanently lost, stolen, or locked in the building or vehicle, new locks, and even reprogramming your immobiliser with no excess to pay.

Already covered

Stolen car keys

With Keycare cover - lost & stolen keys

House keys
Other vehicle keys
Business Keys
Padlock keys
Or any keys

Key benefits

  • Emergency helpline available 24 hours a day, 365 days per year
  • Up to £1000 of cover per year for lost or stolen keys
  • Keys for any lock are covered

Things to think about

  • Claims must be reported within 30 days
  • Claims relating to damaged keys or locks, or the result of wear and tear are not covered
  • Lost keys will only be replaced if not found within 3 days

Need a Dial Direct Car Insurance Quote ?

With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.

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