CV-19

Covid-19: Customer Update

We’ve been experiencing a high volume of calls into our contact centre which may mean longer waiting times than usual. We ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal. To log in, please click here.

If you need to make a claim, please click here for more information.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Guaranteed Replacement Car

Guaranteed Replacement Car

Car Insurance

Guaranteed Replacement Car cover- designed with you in mind.

We know how important your car is to you and the thought of being without it can be somewhat daunting, that’s why our Guaranteed Replacement Car product is designed to provide you with that extra bit of security when you need it.

Guaranteed Replacement Car Plus allows you to rest easy knowing that your replacement car will be of similar size to your own and available for up to 60 days hire. We also understand that people have different requirements, so this product allows you to choose £100 cash instead of a replacement car, whatever suits your situation.

If you’re involved in an accident and your car can’t be driven or your car has been stolen, our Guaranteed Replacement Car products will get you going again, whether or not it’s your fault. 

What it covers

Or upgrade to our Guaranteed Replacement Car Plus

Things to remember

Administered by ACM ULR Ltd and underwritten by ARAG plc on behalf of ARAG Allegemeine Vesicherungs-AG Branch United Kingdom.

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With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.