CV-19

Covid-19: Customer Update

We’ve been experiencing a high volume of calls into our contact centre which may mean longer waiting times than usual. We ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your My Account. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Friday 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal. To log in, please click here.

If you need to make a claim, please click here for more information.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Breakdown Cover

RAC Breakdown Assistance

Car Insurance

It can be really frustrating when your car goes wrong, and it’s usually at the worst time too. So, why not give yourself peace of mind by getting cover with Britain’s most experienced breakdown service; the RAC.

Should you have RAC Breakdown Assistance you can be sure that their friendly staff will get someone out to you 24 hours a day, 365 days a year. Not only that but they fix 4 out of every 5 cars at the roadside.

Your policy includes Roadside and Recovery as standard and you could chose to upgrade your cover further.

What's covered?

For full details of benefits, exclusions, limitations and cover, please refer to the policy document.

Remember, all tiers do not cover

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Need a Dial Direct Car Insurance Quote ?

With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.