Don’t drive away – if it is safe to do so, stop and make sure no one has been hurt.
Take the other driver’s details. Including their name, address, and registration number. If anyone else was involved take down their contact details. This information should include witnesses.
Don’t admit blame or liability or offer to pay for any injury or damage caused.
Make a sketch of the accident scene and show all vehicles and people involved, including witnesses.
If it is safe to do so, use your camera phone to take pictures of the scene.
How to make a claim
Call the claims helpline on the number below any time day or night, we are open 24 hours a day, 7 days a week to take you call.
Our expert representatives will sort out your claim with the minimum of fuss in the shortest possible time.
The minimum information you will need when calling us is your name and address.
Other useful information to have when calling us is:
Policy number
Police crime reference
Contact details of others involved in the accident
