COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Personal accident cover

Personal Accident Benefits

Car Insurance

A whole range of injuries covered for you and your partner.

Key benefits

If you or your partner are accidentally killed or permanently injured while getting in, travelling in or getting out of the vehicle or any other private vehicle that you do not own the insurer will pay:

  • £5,000 for death
  • £5,000 for the total and irrecoverable loss of sight in one or both eyes
  • £5,000 for the permanent loss of use of one or more limbs above the wrist or ankle

Things to think about

  • The insurance provider will only pay these amounts if the cause of death or injury is an accident involving a vehicle
  • Death or loss happens within 3 calendar months of the accident to be covered
  • £10,000 limit per incident
  • If you or your partner has any other motor insurance policy with the insurer, they will only pay the benefit under one policy

Need a Dial Direct Car Insurance Quote ?

With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.

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