Home Emergency Assistance

Home Emergency Assistance

Home Insurance

Imagine coming home one evening to find that the heating has broken down, you have no hot water or electricity, or a pipe had burst. If this were to happen to you Home Emergency Assistance cover can provide you with the support you need to get your house up and running again! 

Home Emergency Assistance could help protect you, as a home owner, in the event of a domestic emergency. 

We provide a 24 hour UK emergency claims line and we will arrange for qualified tradesman to come to your home to carry out emergency repairs.

What it covers

  • Cover for plumbing and drainage emergencies including breakage of the sole toilet unit
  • Home security, including damages to locks, windows and doors is covered
  • No call out charges
  • Cover for unforeseen domestic power supply failure, including gas and electric
  • The total failure or breakdown of the main hot water or central heating system is covered
  • Cover for problems with pests in your home

What isn't covered

  • Boilers older than 15 years old will not be covered. Additionally, boilers which have not been serviced annually will not be covered
  • Limits per claim are for up to 2 hours labour and/or £100 for parts and materials
  • A maximum of £250 per claim can be made for alternative accommodation costs
  • No claims can be made within 48 hours of the policy start date

For full details of benefits, exclusions, limitations and cover please see our policy wording.

Need a Dial Direct Home Insurance Quote ?

Dial Direct offers home insurance that can be tailored to your individual needs and lifestyle. After all, there’s no place like home.

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