What is a Guaranteed Replacement Car or Guaranteed Replacement Van?

Our Guaranteed Replacement Car or Van service keeps you mobile by providing a replacement vehicle should yours not be driveable following a claim. Unlike a garage’s courtesy vehicle, which is subject to availability, our guaranteed replacement car or van service will provide you with a vehicle quickly and efficiently via a leading national network. This gives you peace of mind that you will not be left without a vehicle.
The car will be a hatchback or similar with an engine size of at least 1000cc.

In the event of a non fault claim we will make every effort to provide a vehicle of similar physical size to your own. The replacement van will be the same size, if possible for an accident that wasn’t caused by you, until your van is returned or compensation agreed if your van is written off. For all other claims the replacement will be a car-derived van.
Our guaranteed replacement car or van service can be used in a range of claim situations, including:

  • Accidents repairs
  • Write off
  • Vandalism
  • Theft
  • Fire or flood

You can benefit from our market leading 28 day service to make sure you are not left without a vehicle following a claim.