CV-19

COVID-19: Customer update

We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.

Understanding Insurance

Brexit: Driving in the EU

As the Withdrawal Agreement Bill was passed by the Government, the UK left the EU on 31st January 2020. The UK has now moved into a transition period up to 31st December 2020 during which further talks with the EU will be held to agree any future arrangements that will need to be in place by the end of the year.

During the transition period, Green Cards are not required as proof of insurance for driving in the EU and we will not be issuing these to customers.

Please keep an eye on the following websites for further updates around any changes to Green Card requirements.

Need a Dial Direct Car Insurance Quote ?

With our Car Insurance you can be confident that you are getting a premium level of cover for you and your vehicle.

Please note this website uses cookies. By continuing to use this website you are giving consent for cookies to be used. For further information on use of cookies (and how to disable them) please refer to our cookie policy.

Dallas Help