RAC Breakdown Assistance

RAC provides Breakdown Assistance and is there to help with any mechanical or electrical breakdown faults on your van. RAC are on call 24 hours a day, 365 days a year

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Your RAC Breakdown Assistance offers

4 out of 5

4 out of 5 vehicles are fixed at the roadside

Roadside repair

On average, patrols repair vehicles within 30 minutes at the roadside


92% of members would recommend RAC rescue to their friends and family

Across the UK

Roadside assistance anywhere in the UK

24 hours a day

Cover provided 24 hours a day, 365 days a year

Roadside Included in Membership

Roadside labour and fitting costs are included in your membership

In an ideal world you will not breakdown or need roadside recovery. However, if you do encounter a problem on the road and want peace of mind, that’s where RAC comes in!

RAC Breakdown Assistance features and benefits include:

  • Cover for any driver- Breakdown assistance covers anyone who is driving the van with the policy holder’s permission, the cover extends to a caravan or trailer up to 7.6m long that you may be towing at the time.

  • UK assisted recovery- If your vehicle cannot be fixed at the roadside the RAC will take your van and up to 8 people to your destination, or back home.

  • UK roadside repairs- Whenever possible, a mechanic will fix the fault or problem on the spot. There is no charge for labour, only parts used.

  • 24/7 service- Friendly operators who are on standby 24 hours a day, 7 days a week, alerting mobile units within minutes of your call.

You can upgrade your level of cover; the options available are listed below:

  • Roadside, Recovery & At Home- This level of cover offers the same as the standard cover with the addition of the RAC providing assistance at your home address or within a ¼ mile of your home address.

  • Roadside, Recovery, At Home & Onward Travel- If you purchase this level of cover you will be covered with all of the above. In addition you can get either replacement van hire for up to 24 hours; onward travel by another means, or overnight accommodation while your van is being repaired. This is limited up to £150 per person or £500 for your party whichever is more cost efficient.

  • Roadside, Recovery, At Home, Onward Travel & EU- This enables you to be covered for assistance in 48 European countries. For a list of countries covered please refer to your policy document.

Remember that all tiers do not cover:

  • Vans that have not been regularly serviced

  • The costs of parts, fuel or other supplies are excluded

  • Road traffic accidents or any other claim that is not a vehicle breakdown

  • Any labour provided at the garage to which the vehicle was taken too

  • Any motor caravan, or vehicle in excess of 3.5 tonnes gross vehicle mass, or longer than 5.5m (7.6m when towing a trailer or caravan)

Please refer to the policy document for full terms, exclusions and limitations.

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Tailor your insurance package

Dial Direct offers premium insurance products with a wide range of features and benefits, allowing you to build a truly comprehensive insurance product that fits with your needs and lifestyle. When selecting a product, please make sure that it meets your individual insurance needs.

Motor Legal Protection

Claim back uninsured losses from the driver at fault after a motor accident. Included as standard with Dial Direct Premier Car Insurance and Dial Direct Van Insurance

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RAC Breakdown Assistance

There to help with any mechanical or electrical breakdown faults on your car or van. Included as standard with all Dial Direct motor policies

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