If you need to make a claim you should call us as soon as possible on
0844 412 2142. Our expert claims team are here to help you any time day or night.
If you’re in an accident…
- Don’t drive away – stop and make sure no one has been hurt
- Take the other driver’s name, address and the number of anyone involved, including witnesses
- Don’t admit blame or liability or offer to pay for any injury or damage caused
- Make a sketch of the accident scene and show all vehicles and people involved, including witnesses
- Use your camera phone to take pictures of the scene
How to make a claim
- Call the claims helpline on the number below any time day or night
- Our expert advisors will sort out your claim with the minimum of fuss in the shortest possible time
- All you need when calling us is your name and address
Other useful information to have when calling us is:
- Policy number
- Police crime reference
- Details of others involved in the accident
- Witness information
Claims helpline telephone numbers:
Van customers - 0844 4122142
Calls to our 0844 numbers cost 5p per minute from a BT landline. Network charges may vary and calls from mobile phones may be more. Please check with your provider.